Rupe Binning, Costcutter, Tuxford, Nottingham
“I’m always on the lookout for new ideas and to take the next step for my business I felt I needed more. The model that Costcutter offered is ideal for where we are now – providing as it does all the basics in terms of ordering and regular deliveries and so on but also, and perhaps more importantly, the expertise and advice that can make a real difference to an independent storeowner. I’ve also found that the consumer leaflet and TV adverts get customers into the shop. They often repeat the current advert to you, so it shows it works!”
Derek Ritchie, Costcutter, Aberdeenshire
“I’d say to any retailer looking for points of difference with a symbol group, there are lots of ways Costcutter will support you. The team at Costcutter are very responsive and supportive too and if you have a query they are very quick to react and help you. That’s something you don’t always get and I feel is essential. I’d also highly recommend their scanning system, C-PoS. I have had experience of a variety of systems in the past and theirs is by far the best.”
Ruairi McKeagney, Costcutter, Tempo, Northern Ireland
“Costcutter offers great everyday value and truly excellent promotions. The strong three weekly promotion cycle really gives us the edge. Costcutter is developing new ideas to grow the business all the time. Many of our customers still visit the shop for reasons of convenience. If they pop in for a bottle of wine to go with their take away meal, there is every chance they may well make other impulse purchases, given the right range and promotions, that’s one of the things Costcutter does well.”
Arif Malik, Costcutter, Girvan
“Everyone at Costcutter is so friendly and helpful. It doesn’t matter how big or small your problem is they will go out of their way to help you. Last year we benefited from a low cost refit which saw a very modest spend that paid for itself in just days. The success of this project exceeded all expectations and we have seen an increase in sales of 27% and increase in footfall of 42%!. Fresh food sales have grown so much we have practically no waste now.”
Mike Bird, Costcutter, Devon
“Costcutter’s strong value message for consumers has never been more important. It helps the independent compete with the multiples. Additionally, the expansion of my business and the opening of each of my six stores have been completely funded by the profitability of existing stores. This strong growth is undoubtedly aided by the support given from Costcutter and in particular by the various loyalty schemes enabling further increased profitability.”